Corrections
We would rather be publicly right than quietly wrong. Here is how Sixated handles mistakes — and how you can flag one.
Sixated publishes practical recommendations that people act on, so accuracy is not optional. We also know that prices shift, formulas change and human beings make mistakes. This page explains how we handle errors and how you can ask us to fix one.
Our approach: fix it in the open
When we find an error, or you point one out and we confirm it, we correct it. For substantive errors — a wrong price that changes the value judgement, a mis-stated ingredient, an incorrect specification, a factual mistake in a feature — we do not simply overwrite the page and pretend it never happened. We correct the content and, where the error was material, add a clear note so readers understand what changed and when. Trust survives honest corrections; it does not survive quiet cover-ups.
What counts as a correction
We distinguish between a few kinds of change:
- Corrections address factual errors that were wrong at the time of publishing — an incorrect price, a wrong material, a misspelled name, a mistaken claim. These are noted transparently when material.
- Updates reflect the world changing after publication — a product discontinued, a formula reformulated, a price increased, a better option arriving. Guides are living documents, and routine freshness updates keep them useful.
- Clarifications sharpen wording that was accurate but could be misread, without changing the substance.
A price that simply rose after we published is an update, not an error on our part; a price we got wrong on day one is a correction. We are honest about which is which.
How to request a correction
If you believe something on Sixated is factually wrong, please tell us. Email corrections@sixated.com and include, if you can:
- the URL of the page,
- the specific claim or detail you believe is incorrect,
- what you believe the correct information is, and
- a source or link that supports it, if one exists.
The more specific you are, the faster we can verify against primary sources and act. Reader corrections are genuinely welcome — several of our best fixes have come straight from people who know a category better than we do.
What happens next
The editor responsible for the relevant section reviews your message, checks the claim against primary sources, and either corrects the page or explains why the existing content stands. We aim to acknowledge correction requests promptly and to act quickly on anything that could mislead a reader into a poor purchase. Corrections are handled by editorial and are not subject to influence from advertisers, sponsors or affiliate partners.
How we prioritise
Not every fix is equally urgent, and we triage accordingly. A claim that could lead a reader to spend money badly — a wrong price that changes the value case, an incorrect specification, a mis-stated ingredient that matters for allergies or skin sensitivity — is treated as high priority and corrected as fast as we can verify it. A minor typo or a small clarification is fixed in the ordinary course of maintaining the page. In all cases the goal is the same: the page should be accurate, and any material change should be visible to a reader who wants to understand what was updated and when.
What we will not do
We will not quietly delete an unfavourable review because a brand complains, and we will not “correct” an honest opinion simply because someone disagrees with our verdict. A correction addresses a factual error, not a difference of taste. If a brand disputes our judgement rather than a fact, we are happy to hear the argument, but our recommendations are made independently by our editors and are not for sale — see our Ethics page. Equally, we will not leave a genuine error uncorrected to save face. The standard is simply: is it true?
Related policies
How we verify claims before publishing is set out in our Fact-Checking Policy, and the broader standards behind our work live in our Editorial Policy and Ethics page. For anything that is not a correction — a story idea, feedback, a partnership — see our Contact page.